Privacy Policy





This privacy policy is for non german residents. For German residents, please consult the Term of Use





PRIVACY POLICY

Last Updated July 20, 2016



Please read this policy carefully as it sets out how we collect and use your personal data. By using this site, you agree to be bound by this policy, as supplemented or modified by any supplemental privacy policy or site-specific privacy terms that are posted on a particular site or are specifically agreed to in a separate document with the relevant site operator.





PERSONAL DATA WE COLLECT

In general, you can visit our site without giving us any information other than your user identification and password.

We may also collect information anonymously with the aid of a 'Pop Up Survey´. Pop Up Surveys are windows that appear as you navigate our site and that request you to submit information concerning your views on our site or other information that helps us in determining how to improve it. Information requested through Pop Up Surveys is not personally identifiable unless you volunteer personal information in your response. What we mean by 'anonymously´ in this policy is that we will not use the IP address of your computer, which is sent to our systems when you connect to this site or submit data, to personally identify you.





HOW WE USE PERSONAL DATA WE COLLECT

The main reason we use your personal data is to ensure adequate security arrangements are in place for accessing the site.





PERSONAL DATA WE SHARE AND/OR TRANSFER

We may disclose your personal data (and any other data submitted to us via this site) to our affiliates involved in the administration of or security for the site, training offered to customers of those affiliates or the management of fleet services in Europe. You can consult our affiliates at: http://www.ARVAL.com. We may also share your personal data with companies performing services on our behalf in connection with hosting and maintaining the site who will only use the information to provide that service.

We may also need to disclose your personal data to others upon request of law enforcement authorities (e.g. such as the police) or when required to do so by law or legal process. We may also share your personal data with third parties when we believe disclosure is necessary or appropriate to prevent physical harm or as permitted in accordance with applicable law.

We may transfer your personal data or other information we have about you in the event we sell or transfer all or a portion of our business or assets (or in connection with a potential sale of our business or assets). Should such a sale or transfer occur, we will use reasonable efforts to direct the transferee to use personal data you have provided through this site in a manner that is consistent with this policy.





HOW TO GET COPIES OF OR AMEND THE PERSONAL DATA WE COLLECT

You may request details of personal data which we hold about you. If you would like a copy of the information held on you please contact us by writing to us at the address set out in this policy..

If you think any information we have about you is incorrect or incomplete or you want to cancel or object to the processing of your data, please contact us as soon as possible. We will deal with your request as soon as possible.





HOW WE PROTECT PERSONAL DATA

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect. However, please remember that internet communications are not secure. We do not use encryption tools in connection with this site and cannot accept responsibility for the unauthorised access by a third party and/or the corruption of data sent by you to us during transmission. If you are providing us with confidential data, you should consider sending such data by post or other secure means. Due to the global nature of ARVAL, it may be necessary to send your personal data to companies located in countries which have a different standard of data protection than the country in which you are situated. We have put in place protections to ensure that your information is safeguarded according to requirements imposed by applicable local legislation and in accordance with the EU Model Clauses on transfer of personal data outside the EU/EEA These companies are the mentioned above. You can consult our comprehensive cookie policy on each country web site.



PHISHING

Phishing is the name given to attempts to steal personal details and financial account details from a website user. “Phishers” use fake or “spoof” emails to lead users to counterfeit websites where the user is misled into entering their personal details, such as credit card numbers, user names and passwords.

If you do receive such an email or are asked for your password or user identification number by anyone claiming to work for ARVAL please forward the email or report the incident by contacting us.





LINKS TO OTHER SITES

We provide links to other web sites for your convenience and information. These sites may have their own privacy statements or policies in place, which we recommend you review if you visit any linked web sites. We are not responsible for the content of linked sites or any use of the sites.





CHILDREN’S PRIVACY

This site is not directed to children under the age of fourteen and we do not knowingly collect personal information from children under the age of fourteen on the site. If we become aware that we have inadvertently received personal information from a visitor under the age of fourteen on the site, we will delete the information from our records.





UPDATES TO OUR PRIVACY POLICY

This policy may be updated periodically and without prior notice to you to reflect changes in our online information practices.

Your continued use of this site or submission of information through this site after any changes constitute your acceptance of the changes.





Contact Address

Arval Fleet Services

22, rue des Deux Gares

92564 Rueil Malmaison cedex

France



FOR NL ONLY

Arval BV

Postbus 536,

3990 GH HOUTEN

Nederland





FOR BE/LU/SE

Arval Fleet Services

22, rue des Deux Gares

92564 Rueil Malmaison cedex

France













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